Privacy Policy

Absolute Entertainment (OPC) Private Limited ("Absolute Global", "we", "us", or "our") operates the e-commerce platform at https://absoluteglobal.in. We are the data controller for personal information collected through this platform.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and the choices you have. By using our platform you agree to the practices described here.

2.1 — Information you provide directly

2.2 — Information collected automatically

• Device & browser: IP address, user-agent string, browser type, OS, screen resolution.
• Usage data: pages visited, products viewed, search queries, add-to-cart events, session duration, referring URL.
• Cookies & local storage: session identifiers, cart contents, preferences. See Section 7 for details.

2.3 — Information from third parties

• Shiprocket: shipment tracking updates (AWB numbers, delivery status) linked to your order.
• Razorpay: payment success/failure status and masked payment method type.
• Meta / WhatsApp: delivery and read receipts for template messages. We do not receive your contact list, profile photo, or status.

We use your data only for the purposes listed below, with a documented legal basis for each.

This section is specifically required by Meta for WhatsApp Business API verification.

We use the Meta WhatsApp Business API to send transactional notifications related to your orders, in compliance with WhatsApp's Business Policy and Commerce Policy.

4.1 — What messages we send

We only send pre-approved, template-based messages for these transactional events:

4.2 — Your consent

We send WhatsApp notifications only to phone numbers you provide during checkout or registration, where you have provided your number with the expectation of receiving order updates. You may withdraw consent at any time.

4.3 — How to opt out

We will stop sending WhatsApp messages within 48 hours of your opt-out. Opting out does not affect your ability to place orders.

4.4 — Data shared with Meta

To deliver a message, we send Meta only the recipient's phone number and the template parameters (e.g., name, order number, courier). We never share payment details, browsing history, or any data beyond what is necessary. Meta's use of this data is governed by WhatsApp's Privacy Policy.

We share your personal data only as necessary to operate our services:

5.1 — Service providers

5.2 — Business transfers

If Absolute Global is involved in a merger, acquisition, or sale of assets, your data may transfer as part of that transaction. We will notify you via email before your data becomes subject to a different privacy policy.

5.3 — Legal requirements

We may disclose your data if required by law, court order, or to protect the rights, property, or safety of Absolute Global, our users, or others.

5.4 — What we never do

We keep your data only as long as necessary for the stated purpose or legal obligation.

After the applicable period, we securely delete or anonymise your data. Anonymised, aggregated data that cannot identify you may be retained indefinitely.

We implement industry-standard technical and organisational measures to protect your data:

To exercise any of these rights, email privacy@absoluteglobal.in with a subject line matching the right you wish to exercise. We will verify your identity before proceeding.

We will not discriminate against you for exercising any of these rights.

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal data, please contact us at privacy@absoluteglobal.in and we will delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Effective date" at the top of this page.
• Send a notification to your registered email address for significant changes.
• Display a prominent notice on our website for at least 14 days.

Your continued use of our platform after changes take effect constitutes your acceptance of the revised policy. If you do not agree, you may close your account by contacting us.